Shipping Policy

Welcome to PADEL CAPTUR. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 5–7 business days.

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method. Promotional free shipping may be offered during special campaigns.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. PADEL CAPTUR is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through the Contact Us page on our website.